A WhatsApp CRM built to keep customer conversations organized.

Business messaging becomes difficult when sales questions, complaints, payment conversations and support requests all arrive in the same place. BATFLOWS adds CRM structure around those conversations so teams can immediately understand what each customer needs.

Chats can be organized by category, status, assignment and priority while customer information stays connected to the conversation.

BATFLOWS lets the workspace owner create the automatic first message inside the CRM. Customers can choose from up to five configured options, and their selection determines the category used for the conversation.

This means a team can start with an organized queue instead of manually sorting every incoming WhatsApp message.

Business owners can create separate team accounts rather than sharing a password. Conversation ownership and category access can be controlled so each employee sees the work relevant to them.

Assignments, notes and workflow history help prevent duplicate replies and make handovers easier when more than one person serves customers.

A CRM should help after the first reply too. BATFLOWS includes follow-ups, reminders, priorities, customer information and conversation states so sales leads and support cases do not disappear inside message history.

The goal is simple: every important WhatsApp conversation should have a clear place, owner and next action.